Privacy Policy

An overview of data protection

General information

The following information will provide you with an easy to navigate overview of what will happen with your personal data when you visit this website. The term “personal data” comprises all data that can be used to personally identify you. For detailed information about the subject matter of data protection, please consult our Data Protection Declaration, which we have included beneath this copy.

Data recording on this website

Who is the responsible party for the recording of data on this website (i.e. the “controller”)?

The data on this website is processed by the operator of the website, whose contact information is available under section “Information Required by Law” on this website.

How do we record your data?

We collect your data as a result of your sharing of your data with us. This may, for instance be information you enter into our contact form.

Other data shall be recorded by our IT systems automatically or after you consent to its recording during your website visit. This data comprises primarily technical information (e.g. web browser, operating system or time the site was accessed). This information is recorded automatically when you access this website.

What are the purposes we use your data for?

A portion of the information is generated to guarantee the error free provision of the website. Other data may be used to analyze your user patterns.

What rights do you have as far as your information is concerned?

You have the right to receive information about the source, recipients and purposes of your archived personal data at any time without having to pay a fee for such disclosures. You also have the right to demand that your data are rectified or eradicated. If you have consented to data processing, you have the option to revoke this consent at any time, which shall affect all future data processing. Moreover, you have the right to demand that the processing of your data be restricted under certain circumstances. Furthermore, you have the right to log a complaint with the competent supervising agency.

Please do not hesitate to contact us at any time under: info@marbellaawakening.com if you have questions about this or any other data protection related issues.

Analysis tools and tools provided by third parties

There is a possibility that your browsing patterns will be statistically analyzed when your visit this website. Such analyses are performed primarily with what we refer to as analysis programs.

For detailed information about these analysis programs please consult our Data Protection Declaration below.

1. Who We Are

This website is operated by a U.S.-based company. We organize conscious events and experiences under the name Marbella Awakening. Although we are not subject to the European General Data Protection Regulation (GDPR) due to our location, we take your privacy seriously and do our best to follow international standards of data protection.

For questions or concerns about this policy, please contact us at:
info@marbellaawakening.com

2. What This Policy Covers

This privacy policy applies to all visitors of our website, subscribers to our newsletter, and customers who purchase event tickets. It explains:

  • What data we collect
  • How and why we use your data
  • Your rights and choices regarding your data
  • How to contact us

We encourage you to read this policy in full to understand how your personal information is handled.

3. What Data We Collect

We only collect personal data that is necessary to provide our services, enhance your experience, and communicate with you. This includes:

Personal Information:

  • First and last name (provided when purchasing a ticket)
  • Email address (provided when subscribing to our newsletter or completing a purchase)

Payment Information:

  • If you purchase tickets, your payment will be securely processed by third-party providers (e.g., Stripe, PayPal, Apple Pay, or Google Pay). We do not store or have access to your full payment details.

Technical Information:

  • IP address
  • Browser type and version
  • Operating system
  • Referring URL
  • Date and time of access
  • Pages visited and actions taken on our website

This technical data is collected automatically through tools such as cookies and the Meta Pixel (see Section 6).

4. How We Use Your Data

We use your personal data for the following purposes:

  • Order processing: To process ticket purchases and send you the necessary confirmations by email.
  • Communication: To send newsletters, event updates, and important service announcements (only with your explicit consent).
  • Marketing: To analyze visitor behavior and improve our content and services.
  • Security: To protect our website and users from unauthorized use or attacks.

We do not sell your personal information to third parties.

5. Newsletter and Email Communication

You can subscribe to our newsletter to receive updates about future events and related topics. When you sign up:

  • You will receive a confirmation email as part of a double opt-in process (to verify your consent).
  • We use the email marketing platform Brevo (formerly Sendinblue) to manage our email lists and campaigns.
  • You can unsubscribe at any time using the link included in every newsletter.

We only send you emails if you have actively subscribed or completed a purchase that requires confirmation.

6. Cookies and Tracking Technologies

We use cookies and similar tools (such as the Meta Pixel) to improve our website, understand visitor behavior, and optimize our marketing efforts.

A cookie is a small text file stored on your device that allows us to recognize you and remember your preferences.

What we use cookies for:

  • Understanding how visitors use our site
  • Measuring the effectiveness of our advertising
  • Improving the speed and functionality of the website

Currently, we do not use a cookie consent banner. Since we are a U.S.-based entity, we are not obligated under EU cookie laws. By continuing to use our website, you consent to our use of cookies as described here.

You can control or delete cookies through your browser settings at any time.

7. Embedded Content from Third Parties

Some pages on our website include content from external platforms, such as YouTube videos. These services may collect data about your interaction with the content, including IP address and device information.

Currently, our embedded YouTube videos do not use enhanced privacy mode. This means YouTube may collect visitor data when you play the video.

Please refer to YouTube’s own privacy policy for more details on how they handle your data.

8. Social Media Links

Our website may include links to our social media pages, such as our official Instagram account. These links do not automatically transfer any personal data. However, once you leave our site and access Instagram or other external platforms, their own privacy policies and data practices apply.

We encourage you to review their terms and settings if you have concerns about your privacy on those platforms.

9. Event Photography and Filming

Photos and videos may be taken at our events to capture the atmosphere and share impressions with our community. These materials may be published on our website, social media platforms, or in future promotional materials.

At the entrance to each event, we inform attendees that filming and photography will take place. If you prefer not to appear in any content, please notify a member of our team upon arrival. We will do our best to respect your preference.

10. How We Store and Protect Your Data

We only retain personal data for as long as it is necessary to fulfill the purposes described above. We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.

Our service providers (e.g., WooCommerce, Stripe, Brevo) are selected carefully and comply with data protection standards relevant to their operations.

11. Your Rights

Depending on your country of residence, you may have the following rights:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can ask us to correct inaccurate or incomplete data.
  • Deletion: You can request deletion of your data where legally applicable.
  • Objection: You can object to the use of your data for specific purposes.
  • Unsubscribe: You can withdraw your consent from our email marketing at any time.

To exercise any of these rights, contact us at: info@marbellaawakening.com

12. Changes to This Privacy Policy

We may revise this privacy policy from time to time to reflect changes in our services, legal obligations, or user feedback. Any updates will be posted on this page, and the date of the latest version will be indicated at the top of the document.

We encourage you to review this policy periodically.

Cookie Notice

Our website uses cookies and similar technologies to help us understand visitor behavior and enhance your experience. These tools allow us to measure the effectiveness of our events and communication strategies.

By continuing to use this website, you agree to the placement of cookies on your device as described in our Privacy Policy. You may disable cookies in your browser settings if you prefer not to allow this.

We do not use a cookie opt-in banner, as we are a U.S.-based business and not subject to EU cookie consent laws.

Photo and Video Disclaimer

Please note that photo and video documentation may occur at our events. By entering the event venue, you consent to being filmed and photographed, and you grant permission for this content to be used for promotional and editorial purposes.

If you do not wish to appear in any media, please inform a team member upon arrival, and we will make reasonable efforts to exclude you from published materials.

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